BUS107: Customer Service
Explore customer relationships, service duties and ways to improve the customer experience.
Free course and completion certificate. Separate optional credit exams may have a fee; NZ recognition is not implied.
Find practical training, explore career pathways and discover trusted learning resources that can help you take the next step.
Build confidence in your current role or explore something new. Choose a practical starting point.
Build customer service, merchandising and practical shop-floor skills.
Explore learningLearn Excel, office software, bookkeeping and clear business communication.
Explore learningExplore digital literacy, programming, cloud computing and cybersecurity.
Explore learningDevelop food-safety awareness, service skills and teamwork for busy shifts.
Explore learningBuild confidence in coaching, delegation, communication and team planning.
Explore learningPractise professional emails, listening, speaking and interview communication.
Explore learningEditorially selected learning from established providers, with clear links to the original source.
Explore customer relationships, service duties and ways to improve the customer experience.
Free course and completion certificate. Separate optional credit exams may have a fee; NZ recognition is not implied.
Use official guides to practise spreadsheets, formulas, data formatting and PivotTables.
Free help and learning guides. Some exercises require access to Excel; software subscriptions are separate.
Learn cloud concepts, shared responsibility and public, private and hybrid cloud models.
Free self-paced learning module. Microsoft certification exams and cloud services are separate.
Understand useful experience, training topics and possible steps forward. Everyone’s path is different.
Build a practical route from helping customers to supporting a whole store, one responsibility at a time.
Explore this pathwayDevelop the accuracy, customer communication and coordination skills behind a reliable online shopping service.
Explore this pathwayTurn strong service habits into the ability to guide colleagues and make fair, clear decisions.
Explore this pathwayDiscover institutions by name and country, then use their official websites to research your options.
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